For an online support, download the file at the following link, and start the program.

The application requires no installation or administration rights.

Download TeamViewer Quick Support

After starting the program provide the displayed ID for our support by phone.

INFO for Mac user: To run the remote client, the setting for the restriction "Mac App Store" must be set to "no restrictions".
(Open the System Preferences and select Security & Privacy)

For a Quick Join (meeting), download the file at the following link, and start the program.

The application requires no installation or administration rights.

Download TeamViewer Quick Join

alabus will send you the Meeting ID by mail or telephone.

INFO for Mac user: To run the Quick Join client, the setting for the restriction "Mac App Store" must be set to "no restrictions".
(Open the System Preferences and select Security & Privacy)