Chatting Functionality

To provide customers during a case management with an additional communication channel, AGV KUV extended the existing accident insurance solution with a "chatting" module. The customer (i.e. their HR departments) are thus able in the context of an ongoing case, to specifically and securely initiate an information exchange that is direct, documented and uncomplicated. With the use of this chatting module the information exchange between alabus insurance and the client is further standardised and simplified.