ISO 27001
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alabus insurance |
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A modern insurance today is based on an close cooperation with brokers, partners and insurees and insured persons. alabus insurance is an integrated solution for often isolated processes with discontinuities. alabus insurance is an open standard solution that contains all necessary functionality to realize an efficient and cost-effective management of insured parties and insurance data - starting from the generation of new business in conjuction with the broker (-> crm), including the administrative processes on to the processing of claims (accidents / damages). In addition to the integration of all stakeholders along defined processes using various (media) channels, the product fully supports the electronic data exchange using the IG B2B protocols. alabus insurance focusses on increased efficiency of the administrative, non value-adding processes and allows for an extended service offering with a direct and central access to your insurance business. alabus insurance is for companies who want to use their time with professional consulting of their customers instead of administration |
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Busienss elements of alabus insurance
| standard | enhanced | |
| Business Modules | ||
| CRM - Relationship mamagement | ![]() |
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| Customer data management | ![]() |
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| Policy management | ![]() |
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| Claim management | ![]() |
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| Broker portal | ![]() |
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| Claims portal | ![]() |
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| Reports / KPI's | ![]() |
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| SSUV reporting (2009) | ![]() |
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| Portal | ||
| Claims | ![]() |
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| Claims reporting | ![]() |
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| Basic claim reports | ![]() |
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| Policies, Contracts | ![]() |
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| Offers | ![]() |
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| Basic policy reports | ![]() |
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| Access/User management | ![]() |
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| Document management | ![]() |
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| Activity recording | ![]() |
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| Specific reports | ![]() |
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| Certificates (Transport, Pharma,..) | ![]() |
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| Relevant functionalities | ||
| Payment transactions | ![]() |
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| Document management | ![]() |
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| Commissions, fees | ![]() |
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| Activities, reminders | ![]() |
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| Employee management | ![]() |
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| Dashboards for all modules | ![]() |
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| Organisational Modules | ||
| Multi-Organisation capability | ![]() |
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| Re-Organisation | ![]() |
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| Multiple Languages | ![]() |
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| Audit Trails | ![]() |
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| Compliance (SOX, ISO) | ![]() |
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| Tool Integration | ||
| MS Office Mail merge | ![]() |
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| EXCEL - Reports | ![]() |
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| IG B2B interface | ![]() |
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| Email outbound | ![]() |
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| Email inbound | ![]() |
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| Kalender (Exchange, Scalix) | ![]() |
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| VoIP | ![]() |
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| ELM | ![]() |
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| Technical Modules | ||
| DMS link-in | ![]() |
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| ERP/Accounting interface | ![]() |
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| Data-File Management | ![]() |
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| Scalability - through clustering | ![]() |
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| Operating system independency | ![]() |
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| Datenbase Iindependency | ![]() |
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| Application Server independency | ![]() |
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| Citrix Metaframe support | ![]() |
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| PC, MAC & Linux support | ![]() |
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