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Software made in Switzerland

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	SWISS CRM FORUM
	In cooperation with the TCS (Touring Club Schweiz) alabus demonstrated the implementation of a state-of-the-art customer-focused services platform for localised emergency help and assisstance. The plattform alabus process share thereby supports the European eSafety initiative that has the goal to introduce automated emergency call (eCall) systems for cars. Together with PSA (Peugeot and Citroen), ARC Europe and the TCS the integrated solution was established in 9 months to the required European standards.

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	Compass Group (Schweiz) AG is a dedicated provider of gastronomy – and this since several decades. The more demanding requirements and the growth of the enterprise demand an optimised recruiting process support, starting at the publication (online) of the vacancy and covering the whole process of the applications management. The standard solution alabus process share recruitment supports Compass Group to avchive these goals.

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	M&S Consultants AG is an insurance broker firm, specialized in guiding and supporting both national and international firms, that are mostly in either the manufacturing or services line of business, in their risk and insurance needs. M&S Consultants AG chose alabus process share as their central insurance broker system. The solution alabus process share versicherungsmakler, supports all relevant business cases and processes in the insurance brokerage business. Based on the XML data exchange standard for insurers und brokers, IG B2B, the data exchange with the large Swiss insurers is also guaranteed.

	alabus process share associations
	The Swiss-Sports-Federation of the Public Transportation Personnel (SVSE) chose alabus process share as their central federation-platform to create and maintain a membership database that allows, for the first time, to harmonize the data so that a holistic view of all involved clubs, their members, their partners, their events as well as their media activities is possible.

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	Arbenz & Partner, an independent Swiss insurance broker, specialized in all risk and insurance issues, chose alabus process share as their central insurance broker system. alabus process share versicherungsmakler supports all aspects of the insurance brokerage business. In this way Arbenz & Partner can deliver a truly unique and outstanding service to their customers.

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	Swedish Orphan International’s business concept is to develop and make available orphan drugs – drugs designated for the treatment of rare, life-threatening or chronically debilitating diseases - and products for which there exists an unmet medical need. Swedish Orphan A/S chose alabus process share registry to support a specialist group focused on pulmonary arterial hypertension, to collect all relevant data. These vitally important information’s are then used as the basis for further studies and R&D to improve and further medications and treatments.

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	The Swiss Canton of Solothurn’s IT division has enhanced their existing calendar and email infrastructure with alabus process share activities to provide all Cantonal employees with a simple and effective way to plan and coordinate activities and meetings over the Intranet. Intranet-based, fast schedules, calendars and graphics now allow the Canton to be able to plan and coordinate meetings between citizens and cantonal employees, the way they always wished to.

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	Finterbank relies on alabus process share incident to centrally manage all pending issues and other open tasks. The new tool helps them with the alignment of their internal customer service as well as the reduction of the service costs. Due to the clear structure and the general standardization the service process could be streamlined. The step by step introduction of alabus process share pendenzen in Switzerland, as well as internationally, also helped to make the implementation process easy.

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	Swiss Public Hiking Association chose to support all of their association business with alabus process share verband. The goal was to be able to administrate all relevant processes and the 60’000 users on one platform, and to therefore achieve a professionalization of all local sections. This was achieved by introducing alabus process share verband as the single platform for everyone’s daily use.

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	The police corps of Swiss canton Graubünden selects alabus process share recruitment to support the recruitment of police corps member candidates. Live in use after just 4 weeks. The following challenges were addressed: Integrated view of aspirant recruitment policy, the candidates, the assessment tests and the responsible persons Administration of complex procedures and different requirements for different positions Applicant document management Transparency in the execution and support of the candidates from application to hiring Reporting and Controlling

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	Information logistics is among the core competencies of Skyguide. In this context an integrated view on the production of information, the relations, dependencies, processes and procedures is of strategic importance. With alabus process share the new instrument adressing the information logistics processes was configured and operational after just 4 months. Based on alabus ag's Near Source Modell, Skyguide has complete access to the source code, with guaranteed services and further product developments.

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	The registries were established to collect information about the disease evolution, as well as the application and effects of medications. The alabus process share registry platform allows the coordination and considerable optimization of the collection and management of the case information and its related activities in multiple centers.

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	The motor vehicle control section (Motorfahrzeugkontrolle, TÜV) of Canton Solothurn has decided to use alabus process share as the platform to link the various systems with vehicle and vehicle holder information. Up to know this was a laborious, complex and manual process, since the source and target system were from different suppliers. The solution with alabus process share automatically consolidates the data and transfers them. This is accompanied by a protocol to monitor the process, and to provide operational support and control.

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	The athletics section of the Turnverein Länggasse Bern has roughly 590 members. Thus, it is one of the largest in its kind in Switzerland. 150 out of the 590 members are active and licensed athletes. In addition there are sports pupils, teenagers, as well as passive members, benefactors and sponsors, honorary members and seniors. The goal to professionalise the appearance on the Internet and, at the same time, to increase effectiveness and efficiency in the administration of the association was reached with the support and introduction of alabus process share associations.

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	The City Police of Zürich manages its new aspirants with alabus process share recruitment. After just 6 weeks live in operation. The solution dealt with the following challenges: Integrated view of the handling of aspirant recruitment policy, candidates, associated costs and resources, the responsible persons and the processes. Administration of complex procedures and different requirements for different positions Execution and support from application to hiring Integration of Internet and print media Reporting and Controlling Interface to the ERP-system and integration of the job descriptions The City Police of Zürich decided to use alabus process share recruitment for the support of its recruitment needs.

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	Individualised packaged software - Dream or Reality? The long lasting effort to standardise software without compromises in flexibility is currently addressed with SOA (Service Oriented Architecture). SOA includes: Advancements in the re-use of existing software components Increase in flexibility and time-to-production from business idea to application Reduction of cost and complexity of the implementation Use of standard, packaged componets, that allow the support of individual business needs Protection of existing investments outstanding since clever & easy

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	Professional performance measurement as a tactical and strategic instrument. What characterises the implementation in an international insurance enterprise? They address the following challenges: Integrated view over all services that are provided to the market Work and expenditures of the individual responsible parties Management of complex procedures and differing requirements for different services Execution and support of processes with full transparency for the customer Integration with the Internet and other applications Interface to the ERP-system for automated billing How does an international insurance company implement professional performance measurement as a tactical and strategic instrument: alabus process share

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	The division AIM (Aeronautical Information Management) of Skyguide has decided to track all activities of the aeronautical information service (Luftfahrtinformationsdienst) with alabus process share.

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	Beginning October 1st, Lufttechnik + Metallbau will be using a new CRM system based on the Siebel CRM solution. The goals that were addressed with this new instrument: Increase in transparency of the sales prozess Mobile and mulit-language use of the solution Informationen like order history, order frequency are available for all sales Availability of the same data base for Sales, Marketing, Back Office and R & D Integration of the existing Systems (from bäurer) Support of Word, Excel and Outlook

	Leader in CRM
	Ismaning - München, 24. November 2005 - Forrester Research, an independent market research organisation, awards a Leader status to the mid-market CRM Professional edition of Siebel System in the area of Sales Force Automation (SFA), according to the November 2005 Forrester Wave Report. Forrester cites the leadership position for industries such as Financial Services, Insurance, Health Services, Life Science, Communication, Media, Energy and the Consumer Sector. More than 1800 small and medium sized enterprises already use Siebel solutions today. The actual version Siebel CRM Professional Edition 7.8 supports a better and faster acceptance with end users with the full integration of common Desktop- and Internet-applications such as MS Outlook, MS Exchange and Sharepoint.

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	The Finance Forum again had an interested audience. The questions in the area Business Process Management demonstrated that the challenges to manage processes didn't ease with Basel II, SOX, COBIT and ITIL. The instrument Expert.ivy was demonstrated in order to match these challenges. (November 2005)

	Media information
	alabus ag official IT Provider of Team Alinghi alabus ag was asked to secure operation and support of the Web Servers during the competitions - to ensure the availability of the information in time. The fact that Team Alinghi uses alabus marketing as a central marketing instrument makes us proud. Thank you and all the best wishes for future success. (October 2005)

	Finance Forum
	Visit alabus at Finance Forum Stand 56. Together with SORECO the subject "Effiziente Prozesse" will be the focus of the discussions . (October 2005)

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	alabus ag becomes Swiss Sales Partner of Siebel Systems Increased CRM-demand from mid-sized enterprises drives partner strategy ZÜRICH, Switzerland - September 15, 2005. - Siebel Systems (Schweiz) GmbH nominates alabus ag in Zug as new Sales- and Implementations-partner for the small and midium-sized market segment. alabus ag specialises in sales and implementation of relationship-management solutions and is licensed Sibel partner for six years already. An increasing demand from mid-sized enterprises lead Siebel to develop an extend the partner startegy. Siebel this week announces new partner agreements with 56 local sales- and 35 technology-partners. (September 2005)

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